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Care & Warranty

Washing

A cold machine wash on regular is preferred; however you can go up to about 30C without any issues. Wash separately for the first wash or two, particularly with darker colours.

Drying

Line dry in the shade or tumble dry on low. Give it a shake before you hang it out or put it into the dryer. Once dry, shake it out while it’s still warm. Then fold and put it away or pop it on the bed. This way you’ll avoid it wrinkling. Using a dryer will give it a softer feel than line drying.

Stains

Spot cleaning with a little Napisan or other fabric cleaner before washing will pull most stains out. For oil stains, spot clean with some mild dishwashing liquid (which gets oil out surprisingly well). Always test any stain removal product on an inconspicuous spot first!

Fading

Your linen will fade over time. Avoid a lot of bright full sun to help preserve the colour. It’s all part of the journey.

Warranty & Returns

Mr. Draper provides warranties in line with Australian Consumer Law. You can find the details here. In addition to our Australian Consumer Law obligations, we like to think of our warranty as a karma warranty. We stand by our products and will fix them for as long as we’re around. For free! That includes patching, replacing snaps - whatever. We can also repurpose it for you too - see more here.

The mechanics of getting a product to us is what the karma is all about. If you think a product is faulty and not performing as it should, we’ll pay the postage to / from your location using the most economical means - but no stretch limos for your tea towel, sorry! If you’re happy to pay half the postage, that’s great. If you’re happy to pay all the postage because you’ve been a bit feisty with the product, that’s fine too. We’ll leave it to you to make the decision of who should foot the shipping bill. We think we are all smart, well adjusted people who are just trying to get along. We’re not out to rip each other off. It’s your karma.

The only reason we’re even in business is due to the support of wonderful people like you!